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In terms of technology used call centers india is second to none and has successfully launched India's one and only end to end CISCO based IP network call center by the name Vcare Care Call Centers India (P) Ltd, based out of a small suburb in the national capital territory region, This center has all the modern facilities a center must have and is situated in a huge campus spanning more than 11000 sq. ft, employing over 400

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Vcare Call Center: All that your Business needs

March 23, 2010 Seattle, WA: Vcare Call Center is the synonym of quality, exceptional world class services with cost efficacy and proper time management. A leading business solution provider, Vcare is known to provide outstanding multi-channel customer support and services.

 

Powered by end to end Cisco Technologies for security, connectivity and communications, Vcare works to give an upsurge to your business in market. With latest of technology and best of expertise, partnering with Vcare assures a 100 percent return on investments and competitive advantage in market. Vcare Call Center is a leading provider of Business Process Outsourcing (BPO) Services offering Call Center, Software Development, IVR customization services, Billing and OSS systems, and Knowledge Process (KPO) Services.

 

We offer a wide range of support programs and services such as Customer Care Support, Telemarketing, Technical Helpdesk, Back Office, Email Marketing, Chat Support, Research Activities, Voice Broadcast and Software Development Solutions and IT support. Growing at an exponential rate of 15 percent every quarter, Vcare has three operation bases in Noida – industrial suburb of New Delhi. The total combined capacity of its 3 Noida centers is 2700 stations. Headquartered in Seattle, Vcare has offices and presence in the most important strategic countries viz. India, United States and U.K.

 

Vcare helps you to enhance the loyalty base of your customers by providing them an excellent 24X7 cost effective core customer services. Working with us means reduce upfront management and administration costs, 100 percent ROI and decreased service costs. To ensure the best of information protection within our premises Vcare has implemented CISCO ASA and firewall. Domain level security, Password and access restriction policies have been deployed. Vcare Corporation has 3 levels of technology and Infrastructure which ensure best quality services to the clientele. The blended support operational model and working procedure ensures seamless delivery of the services and support the clients whenever needed. We, at Vcare work according to your time zone and are available 24x7x365 days.


The Key Business Areas of Vcare are: 1. Call Centers, Chat and Email Support. 2. Programming & IT Support Services. 3. Research and Analytical Services. 4. Infrastructure Management Services Contact Us Vcare Corporation 701 Fifth Avenue Suite 4200, Seattle, WA 98104 1.206.441.7760 http://www.vcarecallcenter.com sales@vcarecallcenter.com

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Performance of Outbound



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