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In terms of technology used call centers india is second to none and has successfully launched India's one and only end to end CISCO based IP network call center by the name Vcare Care Call Centers India (P) Ltd, based out of a small suburb in the national capital territory region, This center has all the modern facilities a center must have and is situated in a huge campus spanning more than 11000 sq. ft, employing over 400

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Outsourcing of It Jobs To India Good for Us

Mass migration of American information technology jobs to India will benefit the United States in the long run, a media report has said. Today's Indian call centres, programming shops and help desks are just the beginning, writes Chris Anderson, editor-in-chief of the technology publication Wired in its latest issue. "Tomorrow it will be financial analysis, research, design graphics -- potentially any job that does not require physical proximity," he said. In his commentary titled 'The Indian Machine', Anderson said, historically, outsourcing has helped the US economy, pointing to the agricultural jobs which turned into more manufacturing jobs, which decades later turned into even more service jobs. "Send the maintenance to India and, even after costs, 20 percent of the budget is freed up to come up with the next breakthrough.... the result: more workers focused on real innovation. What comes after services? Creativity," he writes about software outsourcing.

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