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In terms of technology used call centers india is second to none and has successfully launched India's one and only end to end CISCO based IP network call center by the name Vcare Care Call Centers India (P) Ltd, based out of a small suburb in the national capital territory region, This center has all the modern facilities a center must have and is situated in a huge campus spanning more than 11000 sq. ft, employing over 400

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Far-Reaching Effect

Although 360,000 people represents only a tiny percentage of India's population of 1 billion, outsourcing impacts far more people than those hired by foreign companies, according to Aggarwal. "For every job created in India, three more jobs are created ... as a side effect," he said. For example, companies hire cleaning staff, cafeteria and transportation employees, he explained. In addition, businesses buy or rent properties, hire or buy limousines or shuttles, and spend on entertainment, travel and training.

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Performance of Outbound



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