Dear All ,
We would like to present before you a great opportunity to work on Captive
Customer Support Campaign. The existing members shall call up on our
Helpline Number based on our Website promotion and Marketing. The calls
would be routed to the qualified center and they are expected to support the
customers to activate their membership cards and resolve any queries that
they might have post purchase.
Process Details
ProductService Category Existing Members Using Privilege Card for
astrology
Payout .70 paisa per minute
Shift Window 24x7
Maximum Agents Required
(peak hours)
10 in each shift ,,three shifts required
Minimum Agents requiredRamp-up Up to 35 SeatsTechnology PRI LEASE LINE, SERVER ,UPS ,UpsLANGUAGES REQUIRED TAMIL,TELGU,MALYALAM,GUJRAATI,BENGALI,Quality Norms VOX Files to be retained by the center untilCMS and Call routing Shall be provided
Reports Format will be exchanged and explained
during trainingTraining: The trainer will check the agents, Technical Infrastructure and
feasibility of the center based on which we will provide the sample SLA to theNote-:Steps For Process Procurement :
1. Company Profile Selection.
2. RFI and NDA Exchange
3. Agents Online Screening.
4.Feasibility test by trainer.
5. SLA signup.
6. Onsite Training.
7. Final Mock & Test Calling
8. GO LIVE.Consulting fees: Only 25,000 from first billing, no other chargesFor More Details :-
Ritesh Dalmia
Dalmia Group of Companies
41, First Floor, Khamdhenu Shopping Center,
Shastri Nagar, Jaipur 302016
Rajsthan , India
E: info@dalmiainfo.com
Skype:- dalmiait
P: +91-141-4064800
M: +91-9314265178
https:www.facebook.comdalmiagroupofcompanies
www.dalmiainfo.com