We offers Total Telecom Contact Center Management solutions and also offers total Information Technology solutions for diverse business environments
Products/Services
New: IVR Cloud
Virtual IVRs/Cloud Receptions
Online Menu – Self Design- DID by EHS- all call forwarded
Welcome –Hindi-English
Main Menu-Call Forwarding-Respective employees
Voice mail + Reports+ Accounts/billing
Additional Features with Additional Cost
ü SMS
ü CRM
ü Miss Call
ü Click to Call
ü OBD
ü Re call forwarding from OBD
ü Data Reading on IVRs
ü Short code reply by IVRs and SMS
ü CRM/WEB/SMS/CHAT/email/Database Integration Solutions
Key features include
 Nationwide availability of Galaxy +
 Peering with major India's IP Contact Center and Enterprise Communication Software Technology providers
 24 hour network operations support
 99.9% availability service levels
 Charges include provision and installation of telecommunications service
Call Center Solution Suites
 Predictive/ Progressive/ Preview and Manual DIALER-Inbound, Outbound & Blended (for both Domestic and International)
 DNC Scrubber
 Voice Logger
 ACD and IVR System
 CRM
IP PBX- ehs office UCS-Single location or multiple locations
SMS Application- Pull & Push
 Existing Application integration with SMS
 Custom SMS Application
 SMS & Voice Blasting
CRM/WEB/SMS/CHAT/email/Database Integration Solutions
Application Development/ E-commerce Solutions/Enterprise solutions/Consulting Services on Asterisk
If you have any questions about any of the above technologies or are interested in setting up a contact center/enterprise, please feel free to get in touch.
+91-916-242-8999