I am needing to put together a program of variable remuneration in the area of Quality.
Generally the programs that I ride in the area of care, have indicators of productivity, absenteeism and quality.
The problem in the area of quality can not think of an indicator that we can measure the quality of quality. For if we think of indicators where the monitor to find an error x wins, can become hunters monitors errors. If you put the monitor indicators where you receive an objection founded a note loses x, may make them less finicky monitors and so begin to apply 100% so not to have the danger of having a note contested.