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In terms of technology used call centers india is second to none and has successfully launched India's one and only end to end CISCO based IP network call center by the name Vcare Care Call Centers India (P) Ltd, based out of a small suburb in the national capital territory region, This center has all the modern facilities a center must have and is situated in a huge campus spanning more than 11000 sq. ft, employing over 400

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CSE Solution IndiaCSE Solutions India    [csesolutions675]

Control Systems Engineers was established in year 1996. Within a small period company has taken a sizable share in the OEM market/ industries. Each year of the incorporation Control Systems Engineers have added the customer base in terms of new OEM users, increased their share in existing OEM users and completed many turnkey projects for the various industries.

Control Systems Engineers has become ISO 9001:2008 certified company in year 2003. Being in the field of controls which is changing everyday with the change in the technology Control Systems Engineers has expertise in the controls.

Control systems have AXIS PRO-II system for the complete Engineering Solutions, software controls various aspects of the manufacturing. Control Systems Engineers Control Panels are exported to the South Africa, Iran, Bangladesh, Srilanka, Thailand via various OEM users.

To work more efficiently the different departments coordinate with each other. Major departments are Marketing, Engineering / Design, Purchase, Manufacturing, Q.C., After Sales Finance & Accounts. Each Department interconnected with LAN for the efficient & information flow. Windows based software implemented at Control Systems Engineers for the Production/ Stores/ Purchase.

Marketing Department helps the OEM users in their sales stage for Techno-Commercial offers. Many user's requirement is understood by the Marketing Department and Pre-Engineering is done for providing an offer with more clarity.

Control Systems Engineers is involved in the pre-bid Techno Commercial negotiations of the consultant's specifications. Control Systems Engineers is involved in the pre-bid discussions of various OEM users while they quote to their customers. Once order is received the engineering drawings made & drawings submitted to customer for the approvals. Being ISO 9001:2008 company Control Systems Engineers have the library of the Mfg.'s Catalogues / Specifications & latest IS Standards related to Control Panels.

Purchase Department gets basic inputs from the Engineering Department and on the basis of purchase indent they procure the material within India or abroad. They are continuously involved in the vendor development and provide material in time with good quality. All the suppliers are periodically evaluated for the performance.

Manufacturing Department has capability for production of simplest junction box to power panel upto 4000A. Basic inputs for the Manufacturing Department comes from the engineering Department after the drawing approvals due to in-house facility of Fabrication & Powder Coating. Fastest possible delivery is possible for the panels. Fabrication is done with motorised machines. Painting process is done with Seven Tank & Oven & Powder Coating Gun for painting.

Service Department handles any after sales queries & provides the solutions in fastest time. With each dispatches one Operation & Maintenance Manual is provided which will help the customer for preventive maintenance & easy for the trouble shooting. Since the Control Panel is the heart of the System, Service Engineers reaches site promptly to have minimum down time in case of services & they help in Pre-commissioning checks & commissioning Activities.

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