You must invest time and money to set up a call center for your business. This is a guide to help you start a call center on the right foot so that you may handle this business as effectively as you can.

Whichever kind of call center you want to set up—inbound or outbound, sales or support—this guidance will be helpful.

Developing a plan for building a contact center
Create a budget
Onsite or virtual?
Develop goals and define KPIs.
Choosing the correct equipment to establish a call center

Learn more here for expanded guide for build a call center software